FAQs Frequently Asked Questions (FAQs) General Student General Using TECLA Platform TECLA Platform is designed to be as user-friendly as possible. If you have any questions, however, please feel free to contact us. Payment Methods We accept direct and online Bank Transfers, credit cards and other modes, supported by SenangPay. How It Works TECLA Platform provides Virtual/Livestream Courses, Self-Paced Learning Courses, Physical Courses (Events/Webinars), and ICT resources. More Courses Looking for a particular course that isn't available yet? Let us know via email: email@example.com. Trust & Safety Your privacy and payment safety are of the utmost importance to us. For any concerns, please contact us. More Questions? Can't find your question here? Email it to us at firstname.lastname@example.org. Student How do I enrol in a course? Add to cart the course you wish to enrol in, sign up/in your Student account and pay for the course fees. You are now officially enrolled! How to register for an account? You can sign up as our Student here! How do I get my Certificate? Once you complete a course and all its requirements, you can download your Certificate anytime from your Dashboard or the Course page. Help! I'm having problems. Experiencing issues with the site? Contact us. Can I get a refund? Please refer here for BICSI Course Cancellation Policy. I Love TECLA! Thank you, we're happy you feel this way. Please leave us a review!